Bad Firewall Requests Part 6: Tribal Knowledge Is Poisoning Your Firewall Ruleset
When there’s no good reference for how to write a firewall request, people copy old tickets. The problem is those old tickets were wrong too.
When there’s no good reference for how to write a firewall request, people copy old tickets. The problem is those old tickets were wrong too.
When vague requests meet tight timelines, firewall teams approve broader rules than they should. Those rules never get tightened. Here’s how the cycle works and how to break it.
Vendor docs list ports for every feature the product offers. Teams that don’t understand which ones they actually need just request all of them. The result is an ever-growing attack surface built on uncertainty.
If your firewall request form was designed by security people for security people, it might be the reason your tickets keep coming back incomplete.
Application developers think in services. Firewall engineers think in IPs and ports. That gap is the single biggest reason firewall requests come in broken.
Every bad firewall request triggers a quiet chain reaction of wasted hours, delayed projects, and security compromises nobody talks about. This is the overview of a six-part series digging into why it happens and what to do about it.